Have you been thinking about starting your own NDIS business? Itโs a hot topic these days, and for a good reason. The National Disability Insurance Scheme (NDIS) is a government-funded program that provides support for Australians with a disability, helping them to live more independent lives. And with the growing demand for these services, thereโs no denying that thereโs potential for a lucrative business opportunity.
But is starting an NDIS business worth it? Are NDIS Businesses profitable? Thatโs what weโre here to discuss. So grab a cuppa, and letโs dive in.
What is the NDIS?
Before we get into the nitty-gritty of whether or not NDIS businesses are profitable, letโs quickly go over what the NDIS is all about. The NDIS is a nationwide program that provides support for Australians with a disability, helping them to live more independently and achieve their goals. It does this by providing funding for a range of disability-related services, such as therapy, equipment, and home modifications.
The NDIS is a major reform for the disability sector in Australia, and itโs been rolling out gradually since 2013. Itโs now available to eligible Australians in every state and territory, and itโs expected to support around 460,000 people by 2023.

How do NDIS businesses make money?
So, how do NDIS businesses make money? Itโs simple โ they provide services or products to NDIS participants, and the NDIS pays for these services through funding provided to the participant.
The NDIS works on a โplan-managedโ model, meaning that participants have a set amount of funding allocated based on their individual needs and goals. They can then use this funding to purchase the services and supports they need to live more independently.
NDIS businesses can provide a range of services and supports, including therapy, equipment, home modifications, and more. They can also sell products, such as mobility aids and assistive technology.
Is it easy to start an NDIS business?
Starting any business can be challenging, and NDIS businesses are no different. However, a few factors make starting an NDIS business a little bit easier.
First of all, the demand for NDIS services is high, and itโs only expected to grow in the coming years. This means thereโs a good chance that youโll be able to find customers for your business.
Additionally, the NDIS has several resources available to help businesses get started, including information on becoming an NDIS provider and access to training and support.
That being said, starting an NDIS business still requires a lot of hard work and dedication. Youโll need to put in the time and effort to research the market, develop a business plan, and get your business off the ground. Itโs not an easy feat, but it can be rewarding.
Examples of successful NDIS businesses
Donโt just take our word for it โ there are plenty of examples of successful NDIS businesses out there. Weโve helped build some of them to 8 and 9 figures! Here are a few examples of businesses that are thriving in the NDIS market:
- Therapy and support services: Many NDIS businesses provide therapy and support services to participants, such as speech therapy, occupational therapy, and physical therapy. These businesses often work with participants to develop tailored support plans that meet their individual needs and goals.
- Equipment and technology: Another popular area for NDIS businesses is the sale and rental of equipment and assistive technology. This could include anything from mobility aids and adaptive devices to home modifications and communication devices.
- In-home support: Some NDIS businesses offer in-home support services to participants, such as personal care, domestic assistance, and transport. These businesses can help participants to live more independently and achieve their goals in the comfort of their own home.
- Community-based services: Many NDIS businesses also offer community-based services, such as social groups, respite care, and transport. These services can help participants to connect with others and get out and about in their local community.
Challenges facing NDIS businesses
While starting an NDIS business can be rewarding and profitable, itโs not without its challenges. Here are a few of the main challenges that NDIS businesses may face:
Competition
The NDIS market is becoming increasingly competitive, with more and more businesses entering the market. This can make it challenging for NDIS businesses to stand out and attract customers.
Regulation
The NDIS is a heavily regulated industry, and businesses must follow strict rules and guidelines. This can be a challenge for some businesses, particularly those new to the industry.
Funding
One of the biggest challenges facing NDIS businesses is funding. The amount of funding that participants receive can vary widely, and it can be difficult for businesses to predict how much money theyโll receive from the NDIS.
Customer acquisition
Another challenge for NDIS businesses is finding and attracting customers. This can be particularly difficult for businesses that are just starting out and donโt yet have a strong reputation or track record. Every week, more and more NDIS startups kick their business off. Resulting in more competition and the need for more aggressive marketing strategies and advertising.
How to make your NDIS business profitable
So, how can you make your NDIS business profitable? Here are a few tips to help you get started:
Do your research
Before you start your business, itโs important to do your research. Look into the NDIS market and see what services and products are in demand. This will help you to focus your efforts and ensure that youโre offering something that people actually want.
Get the right training
Itโs essential that you have the right skills and knowledge to run an NDIS business. Look into training and support programs that can help you to learn about the NDIS and how to run a successful business.
Be flexible
The NDIS market can be unpredictable, and itโs important to be flexible and adaptable. Be open to new opportunities and be willing to pivot your business if necessary.
Focus on customer service
Providing high-quality customer service is key to success in any business, and itโs especially important in the NDIS market. Focus on building relationships with your customers and going above and beyond to meet their needs.
Keep an eye on your finances
Managing your finances is crucial to the success of any business. Keep track of your expenses and ensure you have a solid financial plan.
So, are NDIS businesses profitable?
The short answer is yes โ with hard work and dedication, it is possible to run a successful and profitable NDIS business. However, itโs important to be aware of the challenges you may face and be prepared to put in the time and effort to make your business successful.
If youโre thinking about starting an NDIS business, itโs important to do your research and be prepared for the challenges that may come your way. But with the right training, focus on client service, and a solid marketing plan, thereโs no reason why you canโt create a successful and profitable business.
If youโre considering starting an NDIS business and want some help with marketing, donโt hesitate to contact us. We have a team of experts dedicated to NDIS marketing who can help you to get your business off the ground and attract the customers you need to be successful. Donโt wait โ get in touch today and let us help you take your NDIS business to the next level!