Unlocking the Power of Customer Care: A Sneak Peek into the Mind of Fintual’s CX Guru, Alex Sanchez
Taking the reins at Chilean startup Fintual-- known for simplifying financial savings and investing for its users -- is customer experience guru, Alex Sanchez. Sanchez, an ardent fan of Spiderman-- or rather the way Tom Holland portrays him-- applies the same caring, empathetic ethos to create superior customer experiences. He believes in being patient, focused,…